Front Office Employee Handbook

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We Can Work It Out! Spending days hand holding a new front desk employee or an All we had was an office manual that explained office policies. New employees



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Manage and monitor activities of all employees in the Front Office department making sure they adhere and to the guidelines set in the employee handbook,

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Standard Operation Procedures for Hotel Front Offices

Front office staff rules and regulations, Staff should arrive on time, dress properly and maintain high grooming standards. Be proactive and motivated. Smile

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Our “The Exceptional Receptionist” training program will improve the way tle signals front-desk employees give before saying a priate party in the office.

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